YOU COOK… WE CLEAN!

PROFESSIONAL GRILL CLEANING

We Care…

This page is designed to offer assistance to customers looking for specific information about a particular brand or grill. For your benefit, we have provided a customer service contact list as a resource for those seeking information about ordering parts, technical support or general information about your manufacturer’s warranty.

KITCHENAID GRILLS
Customer Service
Phone: For models beginning with “K”, please contact KitchenAid directly at 1-800-990-6263.
Phone: If the model number starts with 720, 730, 740, 750, please call Nexgrill @ 1-877-373-2301
Email: customerservice@grillservices.com or visit http://www.kitchenaidgrills.com
Hours of Operation: Mon – Fri: 8 a.m. – 8 p.m. (Eastern)

WEBER GRILLS
Customer service
Phone: 1-800-446-1071
Email: support@weberstephen.com
Hours of Operation: 7 Days a Week, 7 a.m. – 8 p.m. (Central)

LYNX GRILLS
Customer Service
Phone: 888-289-5969
Email: service@lynxgrills.com
Hours of Operation: N/A

TWIN EAGLES GRILLS
Customer Service
Phone: 1-800-789-2206 or (562) 802-3488
Email: https://www.twineaglesgrills.com/resources/service/
Hours of Operation: Mon – Fri: 9 a.m. – 5 p.m. (Pacific)

DCS GRILLS
Customer Service
Phone: 1-888-936-7872
Email: https://www.dcsappliances.com/us/customer-care/contact-us/
Hours of Operation: Available 24 Hours a Day, 7 Days a Week

GE MONOGRAM GRILLS
Customer Service
Phone: 1-800-626-2005
Email: https://www.geappliances.com/ge/service-and-support/phone-numbers.htm
Hours of Operation: Mon – Fri: 8 a.m.– 8 p.m. (Eastern) & Sat: 8 a.m. – 7 p.m. (Eastern)

JENN-AIR GRILLS
Customer Service
Phone: 1-800-554-5799 or for models purchased before 2009, please call 1-800-445-6937
Email: customerservice@grillservices.com or for models purchased before 2009, please email customercare@lowes.com
Hours of Operation: Mon – Fri 8 a.m. – 8 p.m. (Eastern)

RCS GRILLS
Customer Service
Phone: 1-800-514-7455
Email: https://rcsgasgrills.com/pages/contact-us
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Central)

BBQ GALORE GRILLS
Customer Service
Phone: 1-800-474-5587
Email: customerservice@bbqgalore.com
Hours of Operation: Mon – Fri: 8:30 a.m. – 4:30 p.m. (Pacific)

BULL GRILLS
Customer Service
Phone: 1-800-521-2855
Email: contact@bullbbq.com or service@bullbbq.com
Hours of Operation: Mon – Fri: 5 a.m. – 5 p.m. (Pacific)

DELTA HEAT GRILLS
Customer Service
Phone: 1-800-422-0091 or 562-263-3600
Email: https://deltaheat.com/resources/service/
Hours of Operation: Mon – Fri: 9 a.m. – 5 p.m. (Pacific)

FIRE MAGIC GRILLS
Customer Service
Phone: (800) 332-3973 or (626) 369-5085
Email: https://www.firemagicgrills.com/contact/
Hours of Operation: Mon-Fri: 8 a.m. – 5 p.m. (Pacific)

BLAZE GRILLS
Customer Service
Phone: 1-866-976-9510
Email: customerservice@blazegrills.com
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Central)

NAPOLEON GRILLS
Customer Service
Phone: 1-866-820-8686
Email: https://www.napoleon.com/en/us/grills/send-us-message
Hours of Operation: Mon – Fri: 8:30 a.m. – 5 p.m. (Eastern)

CAL FLAME GRILLS
Customer Service
Phone: 1-800-225-7727
Email: customerservice@calspas.com
Hours of Operation: Mon – Fri: 8 a.m. – 4:30 p.m. (Pacific)

CHAR BOIL GRILLS
Customer Service
Phone: 1-866-239-6777
Email: https://support.charbroil.com/help/contact
Hours of Operation: Mon – Fri: 9 a.m. – 7 p.m. (Eastern) & Saturday: 9 a.m. – 3 p.m. (Eastern)

DYNA GLO GRILLS
Customer Service
Phone: 1-847-324-5900
Email: https://www.ghpgroupinc.com/CTUS.html
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Eastern)

NEXGRILL GRILLS
Customer Service
Phone: 1-800-913-8999
Email: customerservice@grillservices.com
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Pacific)

COYOTE GRILLS
Customer Service
Phone: 855-520-1559
Email: http://www.coyoteoutdoor.com/contact-us/
Hours of Operation: Mon – Fri: 8 a.m. – 4:30 p.m. (Central)

WOLF GRILLS
Customer Service
Phone: 1-800-222-7820
Email: info.houston@subzero.com
Hours of Operation: Available 24 Hours a Day, 7 Days a Week

BIG GREEN EGG CERAMIC GRILLS
Customer Service
Phone: 1-800-793-2292
Email: Customer-Support@BigGreenEgg.com
Hours of Operation: Mon-Sat 9:30 a.m. – 5:30 p.m. (Central)

PRIMO CERAMIC GRILLS
Customer Service
Phone: 1-770-492-3920
Email: http://www.primogrill.com/en-us/support/customer-feedback
Hours of Operation: Mon-Fri: 9 a.m. – 5 p.m. (Eastern)

TRAEGER GRILLS (PELLET)
Customer Service
Phone: 1-800-872-3437
Email: SERVICE@TRAEGERGRILLS.COM
Hours of Operation: 7 days a week from 5 a.m. – 7 p.m. (Pacific)

MEMPHIS GRILLS (PELLET)
Customer Service
Phone: 1‐888‐883‐2260
Email: https://memphisgrills.com/support-contact/
Hours of Operation: Mon-Fri: 9 a.m. – 5 p.m. (Central)

Need Grill Repairs?

Click below to submit a request for grill repairs.

Cleaning Checklist

Take advantage of our free grill cleaning checklist to make sure your following the proper methods.

CUSTOMER SATISFACTION

Testimonials

“I am beyond pleased with Pit Crew Grill cleaning service and glad to find a quality service with a superb level of knowledge and professionalism. I recommend their service to all my fellow Texans…”

C Cumming

“Pit Crew Grill Cleaning Service provides an excellent service that is second to none! I encourage anyone who is looking to protected their food preperation investment to give them a call today!”

Kenneth Bason

“LIf you want a professional service call Pit Crew Grill Cleaning Service. The service greatly exceeds the cost and it’s well worth it. Great communication and follow up. I would suggest these guys to anyone.”

Robert Pearson

Protect Yourself

We understand the safety risks and health issues associated with your grill and we have the experience and skill to properly address those factors. We provide services for San Antonio, Austin, and surrounding areas.