YOU COOK… WE CLEAN!

This page is designed to offer assistance to customers looking for specific information about a particular brand or grill. For your benefit, we have provided a customer service contact list as a resource for those seeking information about ordering parts, technical support or general information about your manufacturer’s warranty.

KITCHENAID GRILLS
Customer Service
Phone: For models beginning with “K”, please contact KitchenAid directly at 1-800-990-6263.
Phone: If the model number starts with 720, 730, 740, 750, please call Nexgrill @ 1-877-373-2301
Email: customerservice@grillservices.com or visit http://www.kitchenaidgrills.com
Hours of Operation: Mon – Fri: 8 a.m. – 8 p.m. (Eastern)

WEBER GRILLS
Customer service
Phone: 1-800-446-1071
Email: support@weberstephen.com
Hours of Operation: 7 Days a Week, 7 a.m. – 8 p.m. (Central)

LYNX GRILLS
Customer Service
Phone: 888-289-5969
Email: service@lynxgrills.com
Hours of Operation: N/A

TWIN EAGLES GRILLS
Customer Service
Phone: 1-800-789-2206 or (562) 802-3488
Email: https://www.twineaglesgrills.com/resources/service/
Hours of Operation: Mon – Fri: 9 a.m. – 5 p.m. (Pacific)

DCS GRILLS
Customer Service
Phone: 1-888-936-7872
Email: https://www.dcsappliances.com/us/customer-care/contact-us/
Hours of Operation: Available 24 Hours a Day, 7 Days a Week

GE MONOGRAM GRILLS
Customer Service
Phone: 1-800-626-2005
Email: https://www.geappliances.com/ge/service-and-support/phone-numbers.htm
Hours of Operation: Mon – Fri: 8 a.m.– 8 p.m. (Eastern) & Sat: 8 a.m. – 7 p.m. (Eastern)

JENN-AIR GRILLS
Customer Service
Phone: 1-800-554-5799 or for models purchased before 2009, please call 1-800-445-6937
Email: customerservice@grillservices.com or for models purchased before 2009, please email customercare@lowes.com
Hours of Operation: Mon – Fri 8 a.m. – 8 p.m. (Eastern)

RCS GRILLS
Customer Service
Phone: 1-800-514-7455
Email: https://rcsgasgrills.com/pages/contact-us
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Central)

BBQ GALORE GRILLS
Customer Service
Phone: 1-800-474-5587
Email: customerservice@bbqgalore.com
Hours of Operation: Mon – Fri: 8:30 a.m. – 4:30 p.m. (Pacific)

BULL GRILLS
Customer Service
Phone: 1-800-521-2855
Email: contact@bullbbq.com or service@bullbbq.com
Hours of Operation: Mon – Fri: 5 a.m. – 5 p.m. (Pacific)

DELTA HEAT GRILLS
Customer Service
Phone: 1-800-422-0091 or 562-263-3600
Email: https://deltaheat.com/resources/service/
Hours of Operation: Mon – Fri: 9 a.m. – 5 p.m. (Pacific)

FIRE MAGIC GRILLS
Customer Service
Phone: (800) 332-3973 or (626) 369-5085
Email: https://www.firemagicgrills.com/contact/
Hours of Operation: Mon-Fri: 8 a.m. – 5 p.m. (Pacific)

BLAZE GRILLS
Customer Service
Phone: 1-866-976-9510
Email: customerservice@blazegrills.com
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Central)

NAPOLEON GRILLS
Customer Service
Phone: 1-866-820-8686
Email: https://www.napoleon.com/en/us/grills/send-us-message
Hours of Operation: Mon – Fri: 8:30 a.m. – 5 p.m. (Eastern)

CAL FLAME GRILLS
Customer Service
Phone: 1-800-225-7727
Email: customerservice@calspas.com
Hours of Operation: Mon – Fri: 8 a.m. – 4:30 p.m. (Pacific)

CHAR BOIL GRILLS
Customer Service
Phone: 1-866-239-6777
Email: https://support.charbroil.com/help/contact
Hours of Operation: Mon – Fri: 9 a.m. – 7 p.m. (Eastern) & Saturday: 9 a.m. – 3 p.m. (Eastern)

DYNA GLO GRILLS
Customer Service
Phone: 1-847-324-5900
Email: https://www.ghpgroupinc.com/CTUS.html
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Eastern)

NEXGRILL GRILLS
Customer Service
Phone: 1-800-913-8999
Email: customerservice@grillservices.com
Hours of Operation: Mon – Fri: 8 a.m. – 5 p.m. (Pacific)

COYOTE GRILLS
Customer Service
Phone: 855-520-1559
Email: http://www.coyoteoutdoor.com/contact-us/
Hours of Operation: Mon – Fri: 8 a.m. – 4:30 p.m. (Central)

WOLF GRILLS
Customer Service
Phone: 1-800-222-7820
Email: info.houston@subzero.com
Hours of Operation: Available 24 Hours a Day, 7 Days a Week

BIG GREEN EGG CERAMIC GRILLS
Customer Service
Phone: 1-800-793-2292
Email: Customer-Support@BigGreenEgg.com
Hours of Operation: Mon-Sat 9:30 a.m. – 5:30 p.m. (Central)

PRIMO CERAMIC GRILLS
Customer Service
Phone: 1-770-492-3920
Email: http://www.primogrill.com/en-us/support/customer-feedback
Hours of Operation: Mon-Fri: 9 a.m. – 5 p.m. (Eastern)

TRAEGER GRILLS (PELLET)
Customer Service
Phone: 1-800-872-3437
Email: SERVICE@TRAEGERGRILLS.COM
Hours of Operation: 7 days a week from 5 a.m. – 7 p.m. (Pacific)

MEMPHIS GRILLS (PELLET)
Customer Service
Phone: 1‐888‐883‐2260
Email: https://memphisgrills.com/support-contact/
Hours of Operation: Mon-Fri: 9 a.m. – 5 p.m. (Central)